How it works

TrueCaptions makes phone conversations accessible and effortless for people with hearing loss. Our mobile app provides real-time, on-screen captions so you never miss a word–wherever you are

True captions how it works

How does TrueCaptions work?

TrueCaptions app to make and receive phone calls just like you normally would.

  • Accessible by Design

    TrueCaptions is built for ease of use and supports a wide range of hearing needs. Our speech-to-text system is powered by advanced technology to ensure fast, accurate captioning with minimal delay

  • Safe, Secure & Private

    Your conversations stay confidential with TrueCaptions. We use encrypted connections and follow strict data protection standards to ensure your personal information and call content are always secure and never stored without your permission

  • Your Comfort, Your Control

    TrueCaptions is designed to adapt to your unique hearing needs. Customize how you view captions by adjusting text size, color, and contrast for better visibility

How it works

Users enjoy a simple, seamless calling experience they can rely on, without bulky hardware or outdated limitations

TrueCaptions displays speech on screen almost instantly, making it easy to follow every word. Once you complete a quick registration form, you can start placing or receiving calls directly from your mobile device - no special equipment required. The captions appear in real time, helping you stay confident and fully engaged in every conversation.

How it works
Always free for eligible users

Always free for eligible users

TrueCaptions is provided at no cost to qualified users, thanks to support from the FCC’s Telecommunications Relay Services (TRS) program.

This funding ensures that people with hearing loss have equal access to phone communication. There are no monthly fees, no hidden charges – just clear, reliable captioned calls when you need them.

  • Finally something that works

    ★★★★★

    As someone with moderate hearing loss, I used to avoid phone calls. Now with TrueCaptions, I can stay in touch with my grandkids and friends without asking people to repeat themselves. It’s made a big difference in my daily life.

    Lisa M.

  • Easy to use and very reliable

    ★★★★★

    The app was super easy to set up and I was making captioned calls in minutes. The interface is clean, and I love that I can adjust the text size. I honestly wish I had found this sooner.

    David R.

  • Life-changing for everyday calls

    ★★★★★

    I’ve struggled to keep up with phone conversations for years—TrueCaptions changed that on day one. The captions are fast and surprisingly accurate. I now feel confident making calls to my doctor, my family, even ordering takeout.

    Karen L.

FAQ

Try TrueCaptions Mobile today

Take calls on the go and catch every word with mobile caption phone service

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