Our features

TrueCaptions is designed to make phone conversations easy, accurate, and accessible for people with hearing loss.

TrueCaptions features

Key features

Explore the tools that make TrueCaptions simple, secure, and effective – everything you need for clear, accessible conversations on your mobile phone.

  • One-tap call launch

    Make or receive calls with a single tap from the app. No complicated steps

  • Customizable caption display

    Adjust font size, color, background contrast, and caption speed for better readability

  • Real-time captions

    Instantly displays what the caller is saying with minimal delay using advanced ASR (automatic speech recognition)

  • Saved transcripts (optional)

    Choose to save captioned conversations for reference later (e.g. appointments, instructions, names)

  • Private and secure

    100% AI-powered captions. No human relay operators involved. Calls are never recorded or stored without consent

  • Free for eligible users

    Fully funded by the FCC’s TRS program under the ADA — no subscription, no fees

What makes TrueCaptions better

Users enjoy a simple, seamless calling experience they can rely on, without bulky hardware or outdated limitations

With accurate, near real-time captioning, users can follow conversations clearly and completely — no guessing, no repeating. TrueCaptions helps build confidence during calls with friends, family, and healthcare providers.

What makes TrueCaptions better
TrueCaptions home phone

TrueCaptions home phone

The TrueCaptions phone displays real-time captions on a simple, easy-to-use screen. Designed for home use, it works just like a regular landline — but with the added clarity of on-screen captions for every conversation.

TrueCaptions mobile app

TrueCaptions mobile app

The TrueCaptions phone displays real-time captions on a simple, easy-to-use screen. Designed for home use, it works just like a regular landline — but with the added clarity of on-screen captions for every conversation.

  • Finally something that works

    As someone with moderate hearing loss, I used to avoid phone calls. Now with TrueCaptions, I can stay in touch with my grandkids and friends without asking people to repeat themselves. It’s made a big difference in my daily life.

    Lisa M.

  • Easy to use and very reliable

    The app was super easy to set up and I was making captioned calls in minutes. The interface is clean, and I love that I can adjust the text size. I honestly wish I had found this sooner.

    David R.

  • Life-changing for everyday calls

    I’ve struggled to keep up with phone conversations for years—TrueCaptions changed that on day one. The captions are fast and surprisingly accurate. I now feel confident making calls to my doctor, my family, even ordering takeout.

    Karen L.

FAQ

Try TrueCaptions Mobile today

Take calls on the go and catch every word with mobile caption phone service

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